1. You are really pissed at someone - "bless your heart", replaces the profanity that you really want to yell.
2. Someone is really stupid - "bless your heart", saves you from calling the person out, and instead makes you sweet and likable!
Through the incessant meetings and encounters with all types of people, these 3 little words have been a life saver. I don't even have to say them, I just think them and then walk away.
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